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Frequently asked questions

How do I find an Expert on CheckTrusty?

Simply search by project type (e.g., renovation, plumbing) and location. You’ll see expert profiles, complete with customer reviews, making it easy to choose the right professional for your needs.

How do I contact an Expert?

You can reach out directly through their profile via WhatsApp or phone call, depending on the contact options they’ve provided. Their contact details will be clearly displayed on their profile.

How do I know if an Expert is trustworthy

Every Expert on Check Trusty is verified as a legitimate business during our onboarding process. They are also reviewed by homeowners who have used their services. You can check ratings and customer feedback on their profiles to make an informed decision.

Does Check Trusty charge homeowners?

No! Check Trusty is completely free for homeowners to use.

Can I leave a review for an Expert I’ve hired?

Absolutely! We encourage homeowners to leave reviews after completing a project. Your feedback helps others make informed decisions and supports trustworthy professionals.

What happens if I have an issue with an Expert?

Check Trusty connects you with trusted professionals but does not manage disputes directly. However, if you have concerns, you can contact us, and we’ll guide you on the best way to resolve them.